---
title: Social Media Management · VitaminaWeb
description: We strategically manage your brand’s social media, with a voice tailored to each platform, content aligned with the funnel, active community management, and
source: https://vitaminaweb.digital/en/services/social-media-management
lang: en
---

## What you get

- **01**Channel audit and KPI definition
- **02**Audience mapping and voice tailored to each platform
- **03**Content pillars and conversion points in the social funnel
- **04**Optimized formats: Reels, Stories, and carousels
- **05**Community management, customer service, and mention monitoring
- **06**Reports on engagement, reach, leads, and brand sentiment

## How it works

1. **Diagnosis**

  We audit your channels, audience, and brand voice, then define community goals.
2. **Planning**

  We define content pillars, the social funnel, and priority formats for each platform.
3. **Execution**

  We publish, engage, and respond in real time, with a crisis plan in place.
4. **Monitoring**

  We track engagement, reach, leads, and sentiment to adjust our approach.

## When it makes sense

We post regularly, but don’t know how it benefits the business.

Comments and messages go unanswered or take too long to get a response.

A social media complaint has already become a headache, and we had no plan.

The team spends all day posting, with no time left to analyze results.

## Frequently asked questions

 Which social media platforms do you manage?

We work on the platforms where your audience is, such as Instagram, LinkedIn, YouTube, and others. We choose them based on the diagnosis, and tailor the voice and formats to each platform.

 Do you respond to comments and messages?

Yes. Management includes community engagement and customer service, with mention monitoring and a response plan agreed on with your team for questions, complaints, and sensitive situations.

 How do you measure social media results?

We look at qualified engagement, reach, leads generated, and brand sentiment, not just likes. Our reports show what worked and what we’ll change.

 What if there’s a crisis?

Our monitoring plan is designed to identify issues early. We follow a response playbook agreed on with your company to protect your reputation and keep the problem from escalating.

 How much does social media management cost?

It depends on the number of platforms, the volume of posts, and the level of community management required. We set the price in our proposal after auditing your channels.

## Often goes together with

  [**SEO and GEO Management**Get your brand found on Google and cited by ChatGPT, Perplexity, and Gemini.](https://vitaminaweb.digital/en/services/seo-and-geo-management)[**AI for SEO and content**Keyword research, optimized content, and SERP analysis at scale.](https://vitaminaweb.digital/en/services/ai-for-seo-and-content)[**Performance Monitoring**Core Web Vitals and response times under control.](https://vitaminaweb.digital/en/services/performance-monitoring)