---
title: Internal AI Assistants · VitaminaWeb
description: We build internal AI assistants that search company documentation, generate reports and summaries, triage information, and integrate with ERP, CRM, and wikis
source: https://vitaminaweb.digital/en/services/internal-ai-assistants
lang: en
---

## What you get

- **01**Search internal documentation with RAG
- **02**Generate reports, summaries, and meeting minutes
- **03**Integrate with internal systems such as ERP, CRM, and wikis
- **04**Role-based user permissions
- **05**Access through Slack, Microsoft Teams, or a web interface
- **06**Conversation history and auditing

## How it works

1. **Use cases**

  We work with each department to identify where the team spends the most time searching for or producing information.
2. **Knowledge base**

  We organize internal sources and define what each user role can access.
3. **Development**

  We build the assistant in the tool the team already uses every day.
4. **Pilot and rollout**

  We test it with a pilot group, make adjustments, and roll it out across the company.

## When it makes sense

New employees take weeks to understand processes and policies.

The same colleagues are constantly interrupted with the same questions.

Putting reports together takes hours that could be spent on analysis.

We want internal AI without exposing confidential data to people who shouldn't see it.

## Frequently asked questions

 Can the assistant access confidential data?

Only the data it's configured to access, with permission controls. We define which sources each user role can access, in line with your company's access policies.

 Does it work in Slack or Teams?

Yes. We implement it as a bot in Slack or Teams, or as a separate web interface. The choice depends on where your team already works.

 What if the assistant gives a wrong answer?

With RAG, answers cite their sources and can be verified. We also implement a feedback loop so the team can flag incorrect answers and improve accuracy over time.

 How is it different from a customer service chatbot?

A chatbot serves customers. An internal assistant supports your team, with access to the company's internal data and systems and permissions controlled by user role.

 How much does it cost, and how long does it take?

It depends on the use cases, data sources, and integrations. The timeline and investment are defined in the proposal after we assess the needs with each department.

## Often goes together with

  [**Automation Assessment**Process mapping and ROI calculation before automation.](https://vitaminaweb.digital/en/services/automation-assessment)[**n8n Automation**Self-hosted workflows, without vendor lock-in.](https://vitaminaweb.digital/en/services/n8n-automation)[**AI Agents**Agents that reason, plan, and execute tasks.](https://vitaminaweb.digital/en/services/ai-agents)