--- title: Retail in digital ยท VitaminaWeb description: The store remains at the center, and the sale starts before customers leave home. In retail, customers compare prices, read reviews and make decisions on their source: https://vitaminaweb.digital/en/retail-in-digital lang: en --- ## Brands in this sector that work with us [See the projects in this sector](https://vitaminaweb.digital/en/cases) - ![Aurora Alimentos](https://vitaminaweb.digital/images/clientes/aurora.svg) - ![Intelipost](https://vitaminaweb.digital/images/clientes/intelipost.svg) - ![Pegaki](https://vitaminaweb.digital/images/clientes/pegaki-cor.svg) - ![Desjoyaux](https://vitaminaweb.digital/images/clientes/desjoyaux.webp) - ![Itabom](https://vitaminaweb.digital/images/clientes/itabom.svg) - ![JN Fraldas](https://vitaminaweb.digital/images/clientes/jnfraldas-cor.webp) - ![Nobre](https://vitaminaweb.digital/images/clientes/nobre.webp) - ![Peperi](https://vitaminaweb.digital/images/clientes/peperi.webp) - ![Sina Chef](https://vitaminaweb.digital/images/clientes/sinacheff.svg) - ![Daikin](https://vitaminaweb.digital/images/clientes/daikin.webp) - ![Cinta-se Nova](https://vitaminaweb.digital/images/clientes/cintasenova.webp) - ![Vivi Scramin](https://vitaminaweb.digital/images/clientes/viviscramin.webp) - ![R2 Luz](https://vitaminaweb.digital/images/clientes/r2luz.webp) - ![Shop! Brasil](https://vitaminaweb.digital/images/clientes/shopbrasil.webp) ## What weighs on digital in this sector Bring physical stores, e-commerce and social media together in one seamless experience. Show up in local search and AI results when customers are looking. Respond quickly on WhatsApp without losing sales to delays. ## Services that make the most sense [**E-commerce Development**A store with an optimized checkout, integrated with payment systems, ERPs, and marketplaces.](https://vitaminaweb.digital/en/services/e-commerce-development)[**CRO and conversion optimization**Get more results from the same traffic: A/B tests, funnels, and heatmaps.](https://vitaminaweb.digital/en/services/cro-and-conversion-optimization)[**Paid Traffic Management**Qualified leads with Meta, Google, TikTok, LinkedIn, and Bing.](https://vitaminaweb.digital/en/services/paid-traffic-management)[**AI for customer support**Ticket triage, suggested replies, and first-line support.](https://vitaminaweb.digital/en/services/ai-for-customer-support)[**E-commerce maintenance**Checkout, payments, inventory, and performance, all taken care of.](https://vitaminaweb.digital/en/services/e-commerce-maintenance)[**Social Media Management**Brand voice, tactical content, and active community management.](https://vitaminaweb.digital/en/services/social-media-management) ## Frequently asked questions Is it worth having an e-commerce store if my physical store is already doing well? In most cases, yes. E-commerce reaches customers who don't visit your store and helps those who do decide what to buy beforehand. The key is to integrate inventory, pricing and customer service so the two channels work together. How can I increase my store website's conversion rate? By analyzing data from visitors who don't buy, fixing points where they drop off and testing changes. That's CRO. Can I use AI to handle WhatsApp conversations without sounding like a robot? Yes. AI handles recurring questions about things like opening hours, inventory and order status, and hands the conversation over to a person when needed. Do you take care of online stores after they launch? Yes. The group maintains, updates and improves online stores, with technical support and performance monitoring. ## Other sectors [Agribusiness](https://vitaminaweb.digital/en/agribusiness-in-digital)[Associations and nonprofits](https://vitaminaweb.digital/en/associations-and-nonprofits-in-digital)[Events](https://vitaminaweb.digital/en/events-in-digital)[Healthcare](https://vitaminaweb.digital/en/healthcare-in-digital)[Industry](https://vitaminaweb.digital/en/industry-in-digital)[Media and publishers](https://vitaminaweb.digital/en/media-and-publishers-in-digital)[Professional services](https://vitaminaweb.digital/en/professional-services-in-digital)[Public sector](https://vitaminaweb.digital/en/public-sector-in-digital)[Real Estate Market](https://vitaminaweb.digital/en/real-estate-market-in-digital)[Technology companies](https://vitaminaweb.digital/en/technology-companies-in-digital)[Tourism](https://vitaminaweb.digital/en/tourism-in-digital)