---
title: What Is Digital Accessibility? · VitaminaWeb
description: Learn how to implement and maintain digital accessibility in your digital project by following W3C and Brazilian Federal Government guidelines and using the
source: https://vitaminaweb.digital/en/blog/what-is-digital-accessibility
lang: en
---

![What Is Digital Accessibility?](https://vitaminaweb.digital/storage/blog/QVUbjD0YCM8jYz92lxjr8LsgiHqcWKu9V0lSh5Jm.webp)

Digital accessibility ensures that all users, including people with disabilities, can access and interact with online content.

Implementing accessibility is essential not only for inclusion, but also for meeting legal requirements in various jurisdictions, as well as benefiting your site's SEO.

Following the W3C's Web Content Accessibility Guidelines (WCAG), along with the Brazilian Federal Government's digital accessibility standards, establishes a crucial benchmark for website developers and administrators.

## Accessibility principles: The POUR model

The POUR model is a conceptual framework created to help develop and evaluate web accessibility. It was developed as part of the Web Content Accessibility Guidelines (WCAG), published by the World Wide Web Consortium's (W3C) Web Accessibility Initiative (WAI).

The acronym POUR represents four fundamental principles that should guide accessible design and content:

1. **Perceivable:** This means users must be able to perceive the information being presented, regardless of their sensory abilities, ensuring that everyone can receive and understand the information being conveyed.
2. **Operable:** This refers to the need for user interface components and navigation to be operable by all users. This includes adapting the interface so it can be controlled in various ways, such as by keyboard, mouse, voice commands, and more.
3. **Understandable:** Information and the operation of the user interface must be understandable, ensuring that everyone can understand the content and successfully operate the interface.
4. **Robust:**Content must be robust enough to be reliably interpreted by a wide variety of assistive technologies, and able to adapt as these technologies evolve.

These principles were established to ensure that developers and designers can create content that is accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

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**Read also:**[Digital accessibility for people with autism](https://vitamina.digital/acessibilidade-digital-para-pessoas-com-autismo/)

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## International digital accessibility guidelines

The Web Content Accessibility Guidelines, known as [WCAG](https://www.w3.org/Translations/WCAG20-pt-br/), establish international standards for creating accessible web content, meeting legal requirements and promoting digital inclusion for people and organizations. These guidelines are essential for web developers and authoring tool creators, as well as anyone interested in developing accessible websites.

Globally, many accessibility policies adopt versions [WCAG 2.1](https://www.w3c.br/traducoes/wcag/wcag21-pt-BR/) or 2.0 as key references for developing accessible websites, and these guidelines are recognized as an ISO standard. Currently, [WCAG 3.0](https://www.w3c.br/traducoes/wcag/wcag21-pt-BR/) is being developed to cover a wider range of user needs, offer a more holistic approach to testing, and enable periodic updates as technologies evolve.

WCAG conformance criteria are divided into three levels:

- Level A: Represents basic accessibility. If a website does not meet this level, it is considered inaccessible to some users with disabilities.
- Level AA: The recommended standard for most websites, indicating that the main accessibility barriers have been removed.
- Level AAA: The highest level of accessibility, although it may not be feasible for all websites to reach this level because of the scope of the requirements involved.

These guidelines not only help improve accessibility, but also ensure that web content is more inclusive and accessible to all users, regardless of their limitations.

## The Brazilian Federal Government's view on digital accessibility

As mentioned earlier, digital accessibility is crucial to removing barriers on the web and ensuring that all users, regardless of their abilities, can perceive, understand, navigate, and interact with web pages. In the context of the Federal Government, this means designing websites and portals to be universally accessible and meet the needs of all citizens.

The main goal of [digital accessibility promoted by the Federal Government](https://www.gov.br/governodigital/pt-br/acessibilidade-e-usuario/acessibilidade-digital) is to democratize access to digital information and services. The aim is to ensure that all users, including those with physical and motor, perceptual, cultural, and social disabilities, can understand and control how they navigate government content online.

This effort aims to include more than 45 million Brazilians, since, according to the [2010 IBGE Census, 23.9% of the country's population has some type of disability](https://g1.globo.com/brasil/noticia/2012/04/239-dos-brasileiros-declaram-ter-alguma-deficiencia-diz-ibge.html).

To support this initiative, [eMAG](https://emag.governoeletronico.gov.br/) was created. It is a set of recommendations specifically designed to make Brazilian government websites and portals accessible, standardizing processes to facilitate accessibility implementation and maintenance.

The latest version, eMAG 3.1, introduced in 2014, brought important improvements to make the text clearer and more inclusive, including new recommendations on the use of HTML5 and WAI-ARIA. This reflects the ongoing evolution of accessibility practices in response to new technologies and research in the field, while also aligning with international standards.

## Advantages and benefits of digital accessibility

There are many advantages, but we can highlight three main ones:

1. **Universal Access**: Implementing digital accessibility helps make government services more inclusive, ensuring that all citizens have equal access to the services provided.
2. **Digital and Social Inclusion:** The internet and digital technologies enable the social and digital inclusion of people with disabilities, allowing them to study, work, shop, pay bills, and share knowledge without having to travel.
3. **Improved Indexing and Navigation:** Accessible websites are more easily recognized and better indexed by search engines. They also tend to be more compatible with a variety of devices and technologies, making navigation easier for all users, including older people and those with limited access to technology.

## Challenges of digital accessibility

Adopting accessibility practices is not just a matter of legal or ethical compliance. It is a crucial aspect of user experience and SEO performance. An accessible website expands your reach and strengthens your brand, ensuring that all potential users, regardless of their limitations, can access your services and content.

As digital technologies become increasingly central to many aspects of everyday life, ensuring that everyone has equal access to these resources has become a global priority, reflected in the legislation of many countries and the policies of international organizations.

Although digital accessibility is essential to ensuring effective inclusion and expanding the reach of digital services, many companies still resist implementing it.

This resistance often stems from a lack of information about how to make digital projects accessible and reluctance to allocate the investment needed for these improvements. Organizations must recognize digital accessibility not only as a legal or ethical obligation, but also as a strategic investment that can significantly expand their customer base and improve the experience for all users.

Overcoming these obstacles requires a change in perspective, with accessibility seen as an integral and essential part of digital projects, promoting genuine social and digital inclusion.

In addition, we can highlight two important challenges in this process:

- **Cross-browser compatibility:** Ensuring that accessibility features work in all browsers is a common challenge.
- **Dynamic content:** Keeping dynamic content accessible can be complicated, especially on websites that use many scripts and real-time updates.

For this reason, regular accessibility testing is vital to keeping your digital project accessible. Tools such as [WAVE](https://wave.webaim.org/) and [Axe DevTools](https://chromewebstore.google.com/detail/axe-devtools-web-accessib/lhdoppojpmngadmnindnejefpokejbdd) are valuable resources that help identify and fix accessibility issues during website development and maintenance.

Remember: web accessibility is not just a recommended practice, it is essential for inclusion and legal compliance.

## Want to implement digital accessibility in your digital project?

At [VitaminaWeb](https://vitamina.digital/), we are committed to leading by example when it comes to digital accessibility, helping make the internet more accessible and inclusive for everyone.

That's why we have established strategic partnerships with [EqualWeb](http://www.equalweb.com.br/) and [ICOM](https://www.icom.app/), two renowned organizations leading the way in web accessibility.

With EqualWeb, we implement advanced technologies to ensure that our websites are fully accessible to everyone, regardless of their abilities. This is vital to ensuring that all users, including those with physical or cognitive limitations, can navigate and interact effectively with our digital content.

ICOM, led by our dear [Cid Torquato](https://www.linkedin.com/in/cidtorquato/), is an initiative developed by AME, an organization that has spent more than three decades working to include people facing social barriers because of cognitive, sensory, physical, or motor conditions. ICOM empowers deaf individuals by providing the autonomy they need to carry out a range of everyday activities, such as applying for jobs, shopping, seeing doctors, and taking a more active part in social and family life. Available 24 hours a day, every day of the year, ICOM represents a crucial step forward in removing communication barriers and promoting greater independence and safety for the deaf community.

In addition, we encourage you to learn about the "[Web for All Movement](https://mwpt.com.br/)". This movement is dedicated to promoting digital inclusion and creating a more accessible web for people of all abilities.

These initiatives reflect our commitment to creating a digital space where accessibility is an uncompromising priority, ensuring that all users, without exception, can fully benefit from the opportunities offered by digital technology.

We firmly believe that digital accessibility not only opens doors to inclusion, but also enriches the online experience for everyone.

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